Negotiation exists throughout the customer’s journey towards the decision to buy or not to buy.
The 10% rule, taking 10% of your working week to think about and plan your activity, is essential to delivering sustained performance, and is evidenced in our negotiation effectiveness.
This non-Clinical negotiation programme provides participants with the core knowledge, skills, and approach they require to negotiate confidently in a professional, ethical, and confident manner within the modern commercial healthcare environment.
Through a series of individual and group exercises, delegates will learn and apply proven approaches to develop their own negotiating style. By following four core steps, they will explore a range of approaches to modern negotiations and understand the behaviours which develop a negotiating style which positively impacts customer relationships.
Structure, Delivery and Implementation:
Delegates will benefit from a combination of theory, discussion, and group/individual practical exercises over a two-day workshop.
The programme includes video analysis and individual feedback to support learners’ ongoing development through a personal action plan and a 30 day follow up through group coaching teleconferences.
All faculty are medical industry professionals and Qualified Trainers, registered by a Government awarding body, with a defining knowledge and experience in their field/speciality.